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PolBrothers TechnologiesPolBrothers
TransportationNetri Mobility (in-house)

Building a ride-hailing platform for Tier-2 India

A rider app, a driver app and an operations backend built from scratch for cities where metro-designed ride-hailing does not work.

Rider and driver, shipped from one codebase
2 apps
Bookings survive dropped connections
Offline-first
SOS available on every live trip
1-tap

The challenge

  • Ride-hailing apps built for metros assume long trips, constant connectivity and card payments — none of which hold in Vijayapura.
  • Riders, and women travelling after dark in particular, needed safety tooling present at launch rather than promised later.
  • Drivers compare take-home earnings across apps daily, so opaque fare breakdowns cost supply immediately.

The solution

  • Two native-feel React Native apps sharing one design system, so rider and driver experiences stay consistent as features land.
  • Offline-tolerant booking: requests queue locally and reconcile when signal returns, instead of failing outright.
  • Safety built into the first release — one-tap SOS, live trip sharing and verified driver profiles.
  • Transparent fare breakdown and a real-time earnings dashboard on the driver side.

Implementation

  • Mapped the real trip shapes in the city before writing code — distances, timings and payment habits.
  • Shipped the rider app first to a small driver pool, then expanded supply once completion rates held.
  • Instrumented booking funnel drop-off from day one so pricing and UX changes could be measured, not argued.

Technology

React NativeSignalRASP.NET CoreAzure MapsUPIRedis

Outcome

Netri runs as a live mobility platform with both apps published on Google Play, and remains the reference implementation for PolBrothers' mobility work.

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